Privacy Policy

ProCraft Renovations LLC (“ProCraft,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us about our services.

1. Information We Collect

Information You Provide

When you submit a contact form, request an estimate, or communicate with us, we may collect:

• Name and contact information (email address, phone number, mailing address)
• Project details and budget information you choose to share
• Communication preferences

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on those pages
• Referring URLs and device type

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates
• Schedule and manage project consultations
• Send transactional communications related to your project
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for automated decision-making that produces legal or similarly significant effects.

3. How We Share Your Information

We may share your information with:

• Service providers: trusted third parties who assist us in operating our website or conducting our business, subject to confidentiality agreements
• Legal requirements: when required by law, court order, or governmental authority
• Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate notice

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, contact us at privacy@procraft.com.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated “Last updated” date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: